What is your refund policy?  

We do not offer refunds on machines, software, electronic or used parts

What training can I expect when I make a purchase at your store?

We provide lifetime training on operating your machine.  This includes helping you understand your machine.  Examples include “How do I sew a button hole?” and “Where can I find how to change settings on my machine?”  These classes are always FREE to you, the original owner of the machine!  All we ask is you make an appointment in advance by calling our store (859) 252-0309

We also provide discounted project classes.  Examples include “How do I make an Applique shirt?” or “Explain more details beyond the basics of my software”  All we ask is you make an appointment in advance by calling our store (859) 252-0309